Organizational behavior in health care / Nancy Borkowski.
ISBN
0763763837(pbk.)
ISBN
9780763763831(pbk.)
พิมพ์ลักษณ์
Sudbury, Mass. : Jones and Bartlett Publishers, c2011.
ครั้งที่พิมพ์
2nd ed.
ลักษณะทางกายภาพ
xi, 414 p. : ill. ; 26 cm.
หมายเหตุ
Contents: Overview and history of organizational behavior -- Diversity in health care -- Attitudes and perception -- Workplace communication -- Content theories of motivation -- Process theories of motivation -- Attribution theory and motivation -- Power and influence -- Trait and behavioral theories of leadership -- Contingency theories of leadership -- Contemporary leadership theories -- Stress in the workplace and stress management -- Decision making -- Conflict management and negotiation skills -- Overview of group dynamics -- Groups -- Teams and team building -- Organizational development -- Resistance to change and change management.