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	|  ผู้แต่ง  | 
 Kotler, Philip  |  |  ชื่อเรื่อง  | 
  Marketing management / Philip Kotler, Kevin Lane Keller    |  |  ISBN  | 
013196853X 
  |  |  พิมพ์ลักษณ์  | 
Upper Saddle River, N.J. : Pearson Prentice Hall, c2006  |  |  เลขเรียก  | 
MK 14  |  |  ครั้งที่พิมพ์  | 
12th ed  |  |  ลักษณะทางกายภาพ  | 
xxxix, 672, [45] p. : col. ill. ; 27 cm  |  |  หมายเหตุ  | 
Partial Contents: Defining marketing for the 21st century  -- Developingmarketing strategies and plans  -- Gathering information and scanning the environment  -- Conducting marketing research and forecasting demand  -- Creating customer Value,Satisfaction, and loyalty  -- Analyzing consumer markets  --Analyzing business markets  -- Identifying market segments and targets  -- Creating brand equity  -- Crafting the brandpositioning  -- Dealing with competition -- Setting productstrategy -- Designing and managing services -- Developing pricing strategies and programs -- Designing and managing value networks and channels -- Managing retailing, wholesaling, and logistics -- Designing and managing integrated marketing communications -- Managing mass communications: advertising, sales promotions, events, andpublic relations -- Managing personal communications: direct marketing and personal selling -- Introducing new market offerings -- Tapping into global markets -- managing a holistic marketing organization  |  |  หัวเรื่อง  | 
Marketing--Management  |  |  ผู้แต่งร่วม  | 
 Keller, Kevin Lane  |  
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