| 
	|  ผู้แต่ง  | 
 Kotler, Philip  |  |  ชื่อเรื่อง  | 
  Marketing management : analysis, planning, implementation,and control / Philip Kotler     |  |  ISBN  | 
013-261-363-8 
  |  |  พิมพ์ลักษณ์  | 
Upper Saddle River, N.J. : Prentice Hall, c1997  |  |  เลขเรียก  | 
MK 32  |  |  ครั้งที่พิมพ์  | 
9th ed. international ed.  |  |  ลักษณะทางกายภาพ  | 
xl, 789 p. : ill.; 26 cm  |  |  หมายเหตุ  | 
Partial Contents: Understanding marketing management  : Assessingmarketing^'s critical role in organizational performance  --Building customer satisfaction through quality, service and value  -- Winning markets through market-oriented strategic planning   -- Analyzing marketing opportunities :Managing marketing information and measuring market demand -- Scanning the marketing environment  -- Analyzing consumer markets and buying behavior  -- Analyzing businessmarkets and business buying behavior  -- Analyzing industries and competitors  -- Identifying market segments and selecting target markets  -- Developing marketing strategies : Differentiating and positioning the market offering  -- Developing new products -- Managing life -- Designing marketing strategies for market leaders, challengers followers, and nichers -- Designing and managing global marketing strategies -- Planning marketingprograms : Managing product lines, brands, and packaging -- Managing service businesses and product support services-- Designing pricing strategies and programs -- Selecting and managing marketing channels -- Managing advertising, sales promotion and public relations -- Managing the salesforce -- Managing direct and online marketing -- Managing the marketing effort : Organizing, implementing, evaluating and  controlling marketing activities -- The theory of effective marketing-resource allocation -- Statistical methods for future demand projection  |  |  หัวเรื่อง  | 
Marketing--Management  |  
  |